Sector
Travel and Tourism
Meet your audience’s needs: stay close to your customers during each phase of their journey, be it for ticket purchases, itinerary updates or for real time alerts services while they are on-the-go.
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Notify your travelers about check-in
notify travelers in advance of all the procedures to be followed to correctly check-in (documents to bring, tickets and luggage allowed) -
Create surveys to organize trips and activities based on audience preferences
study and know the trends of the moment to offer your customers unique experiences that fully satisfy their tastes -
Organize guided tours
offer guided tours of the city to your customers and request confirmation of participation in advance
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Reassure travelers by providing them with the information they need
offer an assistance and information service that is always present; inform travelers about the check-in procedures, departure times or, when necessary, allow them to contact a physical operator -
Allow guests to book tours, events and rooms 24/7
customers just need to call your dedicated number, at any time, to find out about the entertainment offers, the availability of the facilities and more; in addition, through voice interaction with the voice bot (virtual assistant) you set up, the caller can book the activities, rooms or trips they want; your agenda will be updated in real time
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Send promotions and special offers
keep your customers updated on last minute travels and unmissable offers -
Send alerts in real time
alert your customers through timely notifications on weather conditions, schedule changes, delays in departures, etc. -
Notify your travelers about check-in
inform the customer and accompany him at every stage of the journey, from check-in at the airport to check-out at the hotel -
Send downloadable tickets via link via SMS
provide the traveler with everything he needs conveniently on his mobile phone