SMS Outbound
SMS sending
Send high-quality text messages worldwide: surprise your customers and employees with personalized messages using the API for automated text messaging.
Why Dillo SMS Outbound?
- Scalable and versatile
Whatever the size of your company, SMS can be perfectly adapted to your needs so that it can grow along with your business
- Easy and ready to use
No special skills are required to integrate the SMS Sending API, and once Dillo is integrated, you can start using it immediately and independently
- Flexible
Develop your code freely, Dillo is compatible with any programming language you want to use
Why SMS communication
is the winning choice
Unmatched opening rate
Perfect adaptability
Instant attention
Guaranteed effectiveness compared to email campaigns
Wide coverage
Short reading times
Technical Features
Customized SMS Sender
Customize your sender name through alphanumeric characters and be recognized by the receiver since your first contact.
Message Concatenation
Don’t limit your SMS to 160 characters: longer texts are automatically concatenated to maintain the continuity of your message
Bidirectionality
All of our channels are bidirectional, this allows you to send surveys or questions via SMS with the ability to receive outcomes from your contacts.
Communicate on a global scale
Don’t put any limits on your message: with Dillo SMS you can send your automatic communications all over the world
Advanced Reports
With Dillo you can monitor the progress of your SMS campaigns directly from the platform thanks to reports and statistics, to constantly improve your customer service based on the recorded results.
Low Latency
With the Anonymize function you can anonymize the sensitive data of your recipients immediately after making the request to send SMS API. With the AnonymizeInHours function, you can define after how much time Dillo will make the data anonymous.
Check out our documentation and see for yourself how easy it is to integrate Dillo APIs;
Not familiar? Don’t worry, you can count on the support of our technicians for any need!
What can you create with Dillo SMS Outbound
- Emergency alerts
Send emergency alerts quickly and automatically: by setting custom parameters you can ensure that, whenever the conditions you set are met, SMS alerts are automatically sent to the interested users
- SMS for two-factor authentication
With Dillo you can send One Time Password (OTP via SMS) to increase security in online payment authentication processes, in providing access or in sharing sensitive data
- Real-time SMS notifications
Take advantage of the versatility and speed of SMS to send quick and urgent notifications about important matters (upcoming deadlines, procedures to follow, ongoing emergencies, event confirmations and much more)
- Massive messages on a global scale
You can use Dillo to send a single message or to quickly contact thousands of people at once around the world, the choice is yours!
- Delivery Status Updates
With Dillo’s SMS API you can provide your customers with real-time updates on the delivery status of their orders, to keep them always updated or to quickly inform them of delays or changes in delivery times and locations.
- SMS Surveys
Create SMS surveys to engage your audience, receive feedback on the services/products offered or to study the purchasing habits of your target
- Implement your Contact Center with SMS
Do you have a contact center? With Dillo you can offer more in a few simple steps: all you need to do is integrate our APIs into your application to be able to offer your current customers an extra channel and all the advantages of SMS communication
- Appointment reminders via SMS
Improve appointment scheduling and reduce missed appointments: by scheduling automatic SMS messages during or after the procedure, you can confirm or cancel bookings and provide reminders with appointment details.
Some use cases
- Marketing & Media
SMS campaigns are winning marketing tools: they allow you to reach a very large audience with reduced time and price, to stay close to your current customers and acquire new ones.
- Multi-service
SMS provides a safe and fast way to notify users of any service interruptions or public procedures, or to send them payment reminders and specific reminders.
- Servizio Clienti
Take care of your customers by sending quick order notifications, appointment reminders and deadlines. Give them the information they need right on their mobile phones
- Online Sales
Keep your customers informed about discounts, sales and promotions; know and study the purchasing habits of your target and build customer loyalty
- Trasporti e logistica
Simplify all delivery and logistics processes by leveraging the speed of SMS to coordinate the various work phases: order confirmations, shipment delivery, product returns and recalls
- Healthcare
Stay close to your patients by improving healthcare communication: with SMS alerts you can remind them of appointments and limit missed services, quickly provide emergency healthcare services or spread public health campaigns